Quick Exit
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Child and youth safety

The safety of children and young people is very important.

At Relationships Australia Victoria, we want to make sure children feel safe and welcome at all times. Any type of abuse against children or young people is not okay.

We have rules in place to help keep children and young people safe. We also train our staff so they can help and support you, and keep you safe.

Our commitment to the safety of children and young people

Find out what to expect from us when you visit or use our services.

Preview image of RAV's commitment to child and youth safety

Children and Young People’s Safety Code of Conduct

Everyone who works for us at Relationships Australia Victoria (RAV) is expected to behave in ways that keep children and young people (aged 25 and under) safe.

This Code of Conduct explains what our staff, volunteers and students will and won’t do, when working with children and families.

Preview image of RAV's safety code of conduct for children and young people

How to make a complaint

Information for children, young people and families

If you are not happy with a service that a child or young person aged 25 or under received from us at Relationships Australia Victoria, you have the right to make a complaint.

Preview image of RAV's complaints process for children and young people

View our services for children, young people and families

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All child and family services

We offer a range of specialised services to support children, young people and their families at different stages of their lives.

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Child Mental Health Service

A free mental health service for children aged 4-13 years, and their parents, who are experiencing separation or divorce.

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Child and youth safety

Keeping children and young people safe is a priority at Relationships Australia Victoria. View our statement of commitment and Code of Conduct to learn more.

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Caring-Go-Round

A therapeutic schools program which supports primary school-aged children impacted by the East Gippsland bushfires to understand and manage their feelings, and to care for one other.

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Child and parenting groups

Programs for parents, children and young people about good communication, emotional development and managing conflict.

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Connect Me

Free counselling and support for 4-11-year-old children in Gippsland experiencing mental health challenges such as anxiety, distress and trouble sleeping.

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early matters

Promoting and supporting healthy, safe, family relationships through educational programs for parents and children living in specific areas of Ballarat and Sunshine.

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headspace Bairnsdale

We're proud to support young people's wellbeing through our headspace Bairnsdale centre.

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headspace Sale

We're proud to support young people's wellbeing through our headspace Sale service.

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headspace Wonthaggi

We're proud to support the mental health and wellbeing of young people in Bass Coast and South Gippsland through our headspace Wonthaggi centre.

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i-Connect

Our Family Mental Health Support Service in East Gippsland.

My Family & Me

A free, 4-week group program supporting children with the challenges of family separation. Running on Thursday evenings from 30 July.

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Respect and Connect

A skills-based schools’ program for students on healthy relationships, gender equality, mental wellbeing, communication and managing emotions. 

Strengthening relationships

A community-focused, preventative approach to strengthening relationships in Ballarat.

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Support for Fathers

Our national project supporting dads and father-figures. We provide resources, information sessions for dads, and professional training for workplaces and service providers.

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Youth Enhanced Service - Gippsland

Free mental health and wellbeing support for young people aged 12 to 25 years in Gippsland.