Learn fundamental counselling skills to support others around you.
Taking on the role of ‘casual counsellor’ with colleagues, employees or friends can be challenging, but having some basic counselling skills can help you and them to manage these tough conversations and times.
At some stage during their careers, most people will find themselves needing to support a colleague, friend or employee who is experiencing a difficult situation or issue. It can be hard to know what to say and how to respond if you’re not in a clinical role.
However, having the skills to confidently provide support and identify when further external support is needed can make a significant difference. These skills can be helpful to supporting staff members, employees, colleagues, friends, students or parents in education settings or clients in non-clinical situations.
Learning outcomes
At the end of this workshop, you'll be able to:
- identify when someone is not coping emotionally
- decide when it’s appropriate to intervene or assist
- demonstrate basic counselling skills including listening, using empathy, questioning and reframing
- apply strategies for regulating your own reactions and identify when you need to practise self-care.
Ideal for
Staff in a range of workplaces including the community, education, health and business sectors who may need to support colleagues or clients.
About the presenter
Jeff Roberts is a clinical psychologist with more than 15 years’ counselling experience in a variety of mental health settings in Australia and overseas. Jeff is highly experienced in performing IQ, personality and memory testing. He specialises in men's health and is also experienced working with lesbian, gay, bisexual, transgender, intersex, queer, asexual and other sexually and gender diverse (LGBTIQA+) communities on a range of different issues including depression, anxiety, sexual health and interpersonal issues. Jeff has experience working with the corporate sector, providing coaching, training and leadership development.
Registration information
- When you register, you'll be taken to our payment gateway to complete your registration. A new account will be automatically created for you in our Learning Management System (Moodle).
- Registrations for scheduled workshops close 48 hours before the event.
- Workshops must be paid for at least 2 business days before the training date, or your registration will be cancelled.
- If paying by invoice, proof of payment needs to be provided at least 24 hours ahead of the event.
Training Workshops Cancellation Statement [PDF, 1MB]
Contact us
Training and Development Team
Phone: (03) 8573 2222
Email: ravtraining@rav.org.au