Critical incident debriefing

Critical incidents are unexpected or unplanned events that occur within a workplace or affect individual employees or the workplace as a whole.

These include:

• the death of an employee, client or customer
• assaults or threats
• workplace accidents
• unforeseen workforce changes
• extreme climatic events such as bushfires and floods.

A timely response to critical incidents is vital to minimise negative outcomes associated with critical incidents, including stress, anxiety, absenteeism and other symptoms of post-traumatic stress.

We can provide a range of support options in the week following a critical incident, either on-site at your workplace or through our centres located across metropolitan Melbourne and regional Victoria.

Support options

We can offer:

• Group Debriefing (workplace counselling, post incident debrief and review, group trauma debriefing) – a structured group discussion facilitated by an experienced and qualified counsellor with expertise in critical incidents.
• Individual Counselling – immediate (within one week) and follow-up counselling to support affected employees.
• Management Training – training to support leadership teams to prepare for and respond quickly and appropriately after a critical incident. 

Get started

Contact us to find out more or talk about how we can help and how our services can support your workplace and employees.