Social welfare

External services available to assist you with housing and homelessness, debt, gambling, or alcohol and other drug use.

Housing and homelessness

Crisis Accommodation (Victorian Government Department of Families, Fairness and Housing) – Support for people who are homeless, at risk of homelessness or escaping family violence. Phone 1800 825 955 (24/7, toll free) to speak with a housing and support worker.

Elizabeth Morgan House Aboriginal Women’s Services – Emergency accommodation and support for Aboriginal women in relation to domestic violence. Phone (03) 9482 5744

Frontyard Youth Service (Melbourne City Mission) – Specialised support for young people aged 12-24 who are at risk of or experiencing homelessness. Phone (03) 9977 0077

Women’s Housing Ltd – Low cost housing for women at risk of homelessness and their children. Phone (03) 9412 6868

Money management, debt and gambling

Moneysmart – Free, online tools, tips and guidance to help Australians manage their money.

Gambling Help Online – 24/7 online chat and telephone support. Phone 1800 858 858

National Debt Helpline – Free, independent and confidential financial advice. Phone 1800 007 007

Alcohol and other drugs

DirectLine – Confidential alcohol and drug counselling and referral in Victoria. Phone 1800 888 23

Family Drug Helpline (Self Help Addiction Resource Centre) - A service for people concerned about a relative or friend using alcohol or other drugs. Available 24/7. Phone 1300 660 068

Health.vic – Information on alcohol and other drug treatment services in Victoria.

Disclaimer: The list above provides links to external services available to assist you with housing and homelessness, debt, gambling, or alcohol and other drug use. While every effort is made to check the content and accuracy of the websites RAV links to, we take no responsibility for information contained on websites that are maintained by other organisations. RAV is not endorsing or associated with any of the services listed on this page.